We’re not a fan of rules and really want you to have the best time. So, we have a few tips below to help us all get on.

How to Spa

We recommend you bring two swimsuits for your spa day. Please bring as little valuable as possible. As The Garage is not liable for any loss, damage or tarnishing to such items. We politely request that you respect the right of other guests by switching all mobile phones to silent and refraining from smoking during your visit.

Advisory Medical Information

The Garage Spa is for 16 years old only as this is an adult only facility. In order for us to advise you on the correct treatments, could you please advise us of any pre-existing medical conditions that may affect your treatment options at the time of booking. If you think you may be pregnant, are pregnant or are breast feeding, could you please let us know, as there are some treatments that are best avoided during these times. We advise the heat and hydrotherapy experiences not be used by guests under 16, during pregnancy or under medical supervision of any kind.

Arrival Time

To ensure you receive your valuable treatment time and receive your full treatment benefits, please allow at least 10 minutes to check in prior to your appointment. Due to our strict booking system, in the event that you may turn up late for your treatment, we will only be able to offer the remaining treatment time, but may still charge the full price of the treatment.

Hair Extensions

We advise that you follow all the advice presented to you via your hair care professional and we accept no responsibility if you wish to ignore this request. All of our hot tubs are treated with a range of chemicals to ensure the health and safety of our guests.

Cancellation Policy

Treatments

Please allow 24 hours’ notice for cancellation or rescheduling of treatments to avoid a fee of 100% of your service. Failure to arrive will result in a 100% charge.

Packages

We require 48 hours’ notice to cancel a Spa Package to avoid a 100% charge. Failure to arrive will result in a 100% charge. Group bookings (4 or more people): we require 5 full working days.

VAT

All prices where applicable are inclusive of VAT at Standard Rate. Where changes to tax occur outside our control, price will be amended accordingly.